Using Volunteers to Evaluate the Courtroom Experience: A Conversation about CourtWatch of King County, Wash.

Court observation programs around the country send volunteers into courts to observe, collect data, and sometimes
issue reports about what they’ve seen. Their goals include keeping courts accountable to the public and improving
transparency, but not all courts are eager to receive public feedback. CourtWatch of King County, Washington, has
worked closely with its local courts since the program’s founding, trying to build a relationship that is more
collaborative than adversarial. As Laura Jones, manager, and Mary Laskowski, services and outreach coordinator, explain
to New Thinking host Robert V. Wolf, this collaborative approach has allowed CourtWatch to support judges and court
administrators in efforts to improve the court experience for everyone.

This podcast was supported by Grant
2015-TA-AX-K023 awarded by the Office on Violence Against Women, U.S. Department of Justice.
The opinions, findings, or recommendations expressed in this podcast are those of the speakers and do not necessarily
reflect the views of the Department of Justice, Office on Violence Against Women.